FAQ's

How Much Does Delivery cost?

We offer free delivery to mainland UK postcodes for orders over £20.00.

Mainland UK postcodes:-

Free Delivery using DPD (2-3 Working Days) for orders over £20.00.

£6.99 Delivery using DPD (2-3 Working Days) for orders under £20.00. 

How long will it take for my order to be delivered?

Your order will normally be delivered within 2-3 days.

What shipping Carriers do you use?

We use DPD Local as our delivery partner.

When will my order be despatched?

We aim to dispatch all orders within 24 hours of when the purchase has been made, but this may take a little longer on the weekends.

What are Aqua Office opening hours?

Our office hours are Monday-Friday 09:00-17:00. 

You can expect a response from a Aqua Bottle Customer Officers within 24 hours during the week.